When you come out of customs with your luggage in the Rome airport you are on the International Arrivals level – ground floor. There are only a few signs for car rentals and they point you to escalators that take you to the top level of the airport.
The car rental office is in the parking garage, across a roadway from the airport. Do not attempt to get there from the ground level – use the walkway that goes to the 4th floor (otherwise you really get lost – we learned this first hand). From the airport upper level, you walk through a tube-like covered walkway to an intersection of walkways. The car rental office is in one of these intersections. There should be signs. If you take the elevators, the walkway from the elevator takes you directly to the car rental office.
This photo shows the office for several car rental companies – EuropCar, Avis, Hertz, Thrifty, Maggiore, National, etc.
If you have your luggage on a luggage cart you will want to find the elevators. To find the elevators: facing the street, go to your left and go to the end of the airport. The elevators are to the left of the Snack Bar. On the way to the elevators, you pass the standard airport things – stores, restaurants. Restrooms will be on your left before you get to the elevators. Take the elevator to level 2 of the airport and take the covered walkway over the road to towards the parking garage. The car rental desk is located at the first intersection you come to (I don’t know how else to describe it – it is an intersection of covered walkways).
Tags: covered walkways, luggage cart, rental desk, rome airport, snack bar